Peluche Odette l’autruche L - Jellycat

SHIPPING AND RETURNS

Delivery time includes preparation, shipping and delivery to your chosen address.
Whenever a product is out of stock, and additionnal delay is mentionned on product pages. Orders containing such products will be shipping as soon as our logitic team receives the products.
For more information, please contact our Customer Service.

The shipping options and costs may vary depending on the delivery address, what time you make your purchase and item availability.
At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.

- Light weight orders contain textile, papers, small decorative objects
- Medium weight orders contain small furniture (chairs, seats, stool) or a great number of light weight objects
- Heavy orders contain 3 or more small furniture
- When ordering furniture, a private conveyer will deliver your product.s.

Meropolitain France

EXPRESS DELIVERY: Chronopost Express (24h to 48h)

Light orders : 13€
Medium orders : 16,90€
Heavy order : 28€

STANDARD DELIVERY: Colissimo (2 to 5 days)

Light orders : 6,90€
Medium orders : 9,90€
Heavy orders : 16,90€

DROP POINT: Mondial Relay (3 to 10 days)

Light orders : 4,90€
Medium orders : 4,90€

DROP IN OUR STORES: In our store 40 rue Sainte Croix de la Bretonnerie, Paris 4 (24h)

Delivery in our stores is free of charge.
Our customer Service will keep you updated by email when you order is available in our store.

PRIVATE CONVEYER:  Girard Agediss (on appointment)

In case of big furniture (Couch, bed, table…) a private conveyer will home deliver you, at your building’s doorstep. Starting at 29€

International

Fleux offers 3 shipping modes in Europe (Metropolitan France excluded).
We do not have shipping options in french department or region overseas (DROM), nor outside Europe.

The shipping options and costs may vary depending on the delivery address, what time you make your purchase and item availability.

EXPRESS DELIVERY: Chronopost Express (24h to 48h)

STANDARD DELIVERY: Colissimo (2 to 5 days)

PRIVATE CONVEYER:  Girard Agédiss (on appointment)

In case of big furniture (Couch, bed, table…) a private conveyer will home deliver you, at your building’s doorstep.

EXCHANGES AND RETURNS

You have 30 days from the shipping date to return your purchase, if the product was not damaged and if it is returned in its original package.

For easier returns, all returns must be announced to our Customer Service. We’ll give you a return voucher (available here) to ad dit in your return package. You can contact us at commande@fleux.com.

Exchanges are unfortunately impossible.

You will find more information about our exchange and return policy in our terms and conditions. Terms and conditions.